Terms and Conditions

Acceptance of Terms

Welcome to Event Door. These Terms and Conditions ("Terms") govern your use of our website eventdoor.in and our services. By accessing or using our website, making a purchase, or engaging with our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

About Event Door

Event Door is a platform specializing in event merchandise, branded products, corporate swag, and related services. We serve businesses, organizations, educational institutions, and individuals looking for high-quality promotional products and event solutions.

Eligibility and Account Registration

Eligibility

• You must be at least 18 years old to use our services
• You must have the legal capacity to enter into binding contracts
• Your use of our services must comply with all applicable laws and regulations
• You represent that all information provided is accurate and complete

Account Registration

• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized use of your account
• You are liable for all activities that occur under your account
• We reserve the right to suspend or terminate accounts for violations of these Terms

Products and Services

Product Information

• We strive to provide accurate product descriptions, images, and specifications
• Colors may vary due to monitor settings and printing processes
• Product availability is subject to change without notice
• We reserve the right to limit quantities and discontinue products

Custom Orders

• Custom products require approval of artwork and specifications before production
• Changes to approved orders may incur additional costs and delays
• Custom products are generally non-returnable unless defective
• Minimum order quantities may apply for certain custom items

Ordering and Payment

Order Process

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders at our discretion
• Order confirmation does not guarantee product availability
• Bulk orders may require additional verification and approval time

Pricing and Payment

• All prices are listed in Indian Rupees (INR) unless otherwise specified
• Prices include applicable taxes and may change without notice
• Payment is required at the time of order placement unless credit terms are arranged
• We accept major credit cards, debit cards, net banking, and digital wallets
• For large orders, we may offer alternative payment arrangements

Shipping and Delivery

• Delivery timeframes are estimates and may vary based on location and product type
• Shipping charges are calculated based on weight, dimensions, and destination
• Risk of loss transfers to the buyer upon delivery to the carrier
• We are not responsible for delays caused by courier services or circumstances beyond our control
• Special shipping requirements may incur additional charges

Intellectual Property

Our Intellectual Property

• All content on our website is protected by copyright, trademark, and other intellectual property laws
• You may not reproduce, distribute, or create derivative works without our written permission
• Our trademarks, logos, and brand names are our exclusive property

Customer Intellectual Property

• You retain ownership of your submitted artwork, logos, and designs
• You grant us a limited license to use your materials for order fulfillment
• You represent that you have the right to use all submitted materials
• You indemnify us against claims related to your submitted materials

Prohibited Uses

You agree not to use our services for any of the following:

• Illegal, fraudulent, or harmful activities
• Infringing on intellectual property rights of others
• Creating products with offensive, discriminatory, or inappropriate content
• Violating any applicable laws or regulations
• Attempting to disrupt or compromise our website security
• Impersonating others or providing false information

Quality Assurance and Defects

• We maintain quality control standards for all products
• Minor variations in color, size, or finish are normal and not considered defects
• Defective products will be replaced or refunded according to our return policy
• Claims for defective products must be reported within 7 days of delivery

Limitation of Liability

To the maximum extent permitted by law, Event Door and its affiliates, directors, employees, and agents shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages exceeding the amount paid for the specific product or service
• Delays or failures caused by circumstances beyond our reasonable control

Indemnification

You agree to indemnify, defend, and hold harmless Event Door from any claims, losses, damages, liabilities, and expenses arising from:

• Your use of our services or violation of these Terms
• Your submitted content, artwork, or materials
• Infringement of third-party intellectual property rights
• Any illegal or unauthorized activities

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to our data practices as described in our Privacy Policy.

Dispute Resolution

• We encourage resolving disputes through direct communication first
• Any legal disputes will be governed by Indian law
• Courts in Surat, Gujarat will have exclusive jurisdiction
• We may pursue arbitration for certain disputes as permitted by law

Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us: